Board Members Privacy Notice

West Highland Housing Association [WHHA] is a Registered Social Landlord and is a subsidiary of Link Group Limited.  A registered Scottish Charity WHHA is also registered with the Financial Conduct Authority and the Scottish Housing Regulator.

As such, we are required to comply with the regulatory and governance requirements of registered social landlords, charities and Co-operative and Community Benefits Societies.  We also provide services to support Board and Committee members in carrying out their roles and responsibilities as set out in the registered Rules of WHHA, Code of Conduct for Governing Body Members and Job Description of Board Members.

Info logoThis privacy notice was last reviewed on 28 August 2024.

What information do we collect

Larkfield collects and processes the following information about its potential suppliers:

  • full name of the relevant contact;
  • company address;
  • contact details, including email address and mobile and landline telephone numbers; and
  • details of services/products provided, including email correspondence and supplier marketing material.

Larkfield collects this information in a variety of ways. For example, data is collected through enquiry telephone calls, emails, meetings, and from correspondence with you throughout the order and delivery process

Why we need this information

WHHA needs to hold your information as we are required to comply with the governance requirements of Community and Co-operative Benefits Societies, registered social landlords and charities.  This includes the requirement to submit various regulatory and statutory returns.  We will also use your information to provide Board related support services to facilitate Board and Committee Members in carrying out the roles and responsibilities as set out in the Rules of WHHA, Code of Conduct for Governing Body Members and Job Description of Board Members.

What is the legal justification

We rely on the following legal basis to use your personal data:

  1.  Where it is needed to undertake and perform our legal obligations and duties to you in accordance with our continued authority to act as your factor in relation to the maintenance of common areas within the Larkfield estate and as set out within Clause Nine of your Deed of Conditions and to enable us to supply you with the services and information which you have requested or expect from
  2. Where it is in our legitimate interests to do so in terms of providing land management services for the maintenance of common areas of land within the Larkfield estate, managing and relating to that such as updating your records and tracing your whereabouts for the recovery of
  3. To follow guidance and recommended best practice of government and regulatory
  4. For a public interest such as for some of our processing of your special categories of personal data such as about your health, if you are a vulnerable customer.

Where we store your data

Your data is stored electronically on a variety of secure IT systems, databases and filing systems on computers and other devices which are password protected and encrypted. Paper files are stored in locked cabinets within the Larkfield office.

How long we will keep your information

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

To view how long we keep your personal data, please visit our retention schedule here.

Sharing your information

We will share your personal data with Pure Gym to allow your membership to be set up.   

Receiving data about you

We will receive information from Pure Gym about whether the membership remains active.   

Updating your information

If your details change, please contact a member of the Larkfield team on 01475 630930 to inform us to ensure that all of the information we hold about you is up to date.

Data protection officer

You can contact our data protection officer at datamanagement@linkhaltd.co.uk  or by post to Link House, 2c New Mart Road, Edinburgh EH14 14L.